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Where the Customer fails to present his vehicle at the test centre for inspection at the time set for the appointment the test centre shall be entitled to cancel the examination and to charge a cancellation fee (for the avoidance of doubt the Council to have no liability for payment of this fee under any circumstances whatsoever).

All bookings will be made direct between the Testing Station and the Customer. What's involved? Proposed Service Specification The Service It will also provide a complete independent, fair and transparent process, with procedures outlined for complaints about garages and the service provided to you.

The new process is designed to reduce burdens for you and the Licensing Team in that, for you less time is taken up for you being off the road, when you could be working and reduce officer time completing visual inspections. You will still be required to attend the Council Offices where you will meet an officer who will provide you with your relevant licences. The garage will then liaise with the Licensing Officers upon completion of your inspection with any queries, fails etc.

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The proposed change will require drivers to attend a Council nominated garage (garages to be decided) for your MOT in addition to the MOT the garage will also carry out the visual check that officers would previously do at the Council Offices. What does this mean for the Drivers, Vehicles and Operators licensed by the Council?

The Council is proposing to change the procedure for inspecting vehicles.

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If you are a member of the public wishing to find out about taxi and private hire licensing and how to make a comment or complaint please visit our Taxi and private hire licensing page for the applicants page. This section should be read by anyone wishing to apply for a taxi or private hire driving licence which will enable them to drive a taxi or private hire vehicle licensed within Spelthorne Borough Council. Laleham and Shepperton Green Ward By Election.First Aid training, local training for local businesses.Key Business Account Management Strategy.Strategic Planning and Spelthorne Local Plan.Licensing applications that are open to representations.